Café, Tasting Bar & Retail store opening APRIL 24th. Online orders and local pickup available NOW!

Shipping, Order Fulfillment & Satisfaction

Order Fulfillment

Orders are fulfilled within a 3-5 business day timeframe, when stock is available. If we suspect your order will take longer than the timeframe provided, a team member will reach out to you.

Our online orders are fulfilled through Acadian Maple Products, and follows their retail business days during peak season (April 1st through December 31st), and the Monday through Friday business schedule during the remainder of the year.

Our turnaround time is ultimately dependant on stock availability and other factors beyond our control. 



All orders within Canada are shipped via Canada Post and are generally delivered anywhere from 2 to 9 days after shipping, depending on the shipping option selected at pickup.

Our United States orders are shipped via UPS and delivery time is dependant on location.

We pride ourselves on speedy, quality service. We do not ship on weekends and Canadian holidays.

Due to the nature of our products (liquids, heavy and food items) we only ship within North America (Canada and the US). All rates are based on weight and are shipped from Upper Tantallon, Nova Scotia, Canada. We do not make any money on shipping.  We would rather you pay a fair price for our products and see the real shipping charge.  

Alcohol beverages can NOT be shipped to Ontario, or the United States.

Shipping charges do not include any customs, duty or special taxes that may be incurred on importation into the United States. All shipping charges are subject to the appropriate fuel surcharge and tax, both included in the price.

Orders destined for the US over $200 may incur additional customs or taxes when delivered.

*We currently are only offering shipping within North America. For more information, please contact us at 1-902-826-2312 or e-mail

Your Satisfaction

In the unlikely event of a problem with your order please notify us immediately and we will do everything within our power to resolve the situation. We strive for 100% satisfaction with all of our customers and no problem is too small. If you have a concern with your order or are not satisfied please contact us at 1-902-826-2312 or e-mail Above all, we value your business and want you to be happy.

If you have any questions at all about our shipping policy, options or anything else that you may be wondering about in terms of shipping our products to you please contact us at 1-902-826-2312 or e-mail

Acadian Maple Products is a Registered Food Facility with the United States Food & Drug Administration (FDA). Acadian Maple Products has the authority to ship food and food related products to the USA. All orders destined for the United States are subject to random searches and inspections by the US Food and Drug Administration and Customs and Border Protection. Although we ship to the US regularly and do everything in our power to ensure all shipments are compliant we are not responsible or liable for any shipment that is delayed due to random searches and detainments by any government agency at the border. 

Dollars and Cents

Prices are in Canadian dollars and all orders require a minimum purchase of $30 Canadian dollars.


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Acadian Maple Products, located on busy Peggys Cove Road in Upper Tantallon, is looking for energetic full-time and part-time seasonal retail employees to join our sweet team! 

Send your resume to for further information and to arrange an interview.

Thank you! Your Acadian Maple Team

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